CMS
CMS
e-Security
Phishing (E-mail Scams)
Phishing is a scam where bogus emails are sent to people in order to trick them into revealing personal or financial information. If an unwary person follows a link in the email, they will be taken to a fake web page, which will try to trick them into entering personal information such as a PIN, password, PPSN or bank account information. That information may be used in various ways, e.g. to apply for a credit card in the person's name or write cheques from their bank account. Phishing emails may pretend to come from government departments such as the Department of Education and Youth, as well as banks, credit card companies and online shops. They may contain realistic-looking logos and official-sounding text. They may even carry a warning about phishing.
Please note that your email address can often be found from publicly available sources, or randomly generated. Therefore if you receive a fake email that appears to be from the Department of Education and Youth, this does not mean that your email address, name or any other information has been gathered from the Department of Education and Youth systems. If you receive an unsolicited email purporting to be from the Department of Education and Youth with a link to a website you should ignore it.
SMS Fraud – Smishing
'Smishing' is the name given to fraudulent schemes whereby you are sent an SMS (text message) containing a link to a fraudulent website or a phone number in an attempt to collect personal information. Smishing attacks, whereby people are sent a text message with links to a fake website that look similar to the Department of Education and Youth website have been reported.
If you receive an unsolicited text message purporting to be from the Department of Education and Youth with a link to a website you should ignore it.
Secure Web Pages
Pages on https://cs.education.gov.ie which request personal information, are encrypted using an ssl certificate signed by geotrust, valid until 17th August 2025. You can verify that the page is secure by looking for a padlock icon in your browser, as well as a range of visible signs.
Standard (Non-Secured) E-mails
The Department of Education and Youth does not recommend sending personal or confidential information by email. Email is sent via public networks, and can be intercepted and read unless it is protected with encryption. Please note that the Department of Education and Youth cannot guarantee that any personal and sensitive data, sent in plain text via standard email, is fully secure. Customers who choose to use this channel are deemed to have accepted any risk involved.
Personal Contacts
On meeting with customers, the Department of Education and Youth officers in the exercise of powers on outdoor duty are required to identify themselves, show their official Department of Education and Youth Identity Card and state the purpose of the meeting. Officers should also provide business cards showing the address and telephone number of their office and the customer should use this information to confirm the bona fides of the officer.
r-Slandáil
Fioscaireacht (Camscéimeanna Ríomhphoist)
Is scam é fioscaireacht ina seoltar ríomhphoist bhréagacha chuig daoine d’fhonn iad a mhealladh chun faisnéis phearsanta nó airgeadais a nochtadh. Má leanann duine neamh-airdeallach nasc sa ríomhphost, tógfar chuig leathanach gréasáin bréige é, a dhéanfaidh bob a bhualadh air chun eolas pearsanta a chur isteach ar nós UAP, pasfhocal, UPSP nó faisnéis chuntas bainc. Féadfar an fhaisnéis sin a úsáid ar bhealaí éagsúla, m.sh. iarratas a dhéanamh ar chárta creidmheasa in ainm an duine nó seiceanna a scríobh óna chuntas bainc. D’fhéadfadh an chuma a bheith ar ríomhphoist fioscaireachta gur ó ranna rialtais mar an Roinn Oideachais agus Óige nó bainc, cuideachtaí cártaí creidmheasa agus siopaí ar líne a tháinig siad. D’fhéadfadh lógónna réalaíocha a bheith orthu agus téacs a bhfuil cuma oifigiúil air. D’fhéadfadh rabhadh fioscaireachta a bheith leo freisin.
Tabhair faoi deara gur féidir teacht ar do sheoladh ríomhphoist go minic ó fhoinsí atá ar fáil go poiblí, nó a ghintear go randamach. Mar sin má fhaigheann tú ríomhphost bréige a bhfuil an chuma air gur ón Roinn Oideachais agus Óige é, ní chiallaíonn sé sin gur bailíodh do sheoladh ríomhphoist, d’ainm nó aon eolas eile ó chórais na Roinne Oideachais agus Óige. Má fhaigheann tú ríomhphost gan iarraidh a thugann le fios gur tháinig sé ag ón Roinn Oideachais agus Óige le nasc chuig suíomh gréasáin ba cheart duit neamhaird a thabhairt air.
Calaois SMS – Smioscaireacht
'Smioscaireacht' an t-ainm a thugtar ar scéimeanna calaoiseacha trína seoltar SMS (teachtaireacht téacs) chugat ina bhfuil nasc chuig suíomh gréasáin calaoiseach nó uimhir theileafóin chun iarracht a dhéanamh faisnéis phearsanta a bhailiú. Tuairiscíodh ionsaithe smioscaireachta, ina seoltar teachtaireacht téacs chuig daoine le naisc chuig suíomh gréasáin bréige a bhfuil an chuma air gur ón Roinn Oideachais agus Óige é.
Má fhaigheann tú ríomhphost gan iarraidh a thugann le fios gur tháinig sé ag ón Roinn Oideachais agus Óige le nasc chuig suíomh gréasáin ba cheart duit neamhaird a thabhairt air.
Leathanaigh Ghréasáin Slán
Déantar leathanaigh ar https://cs.education.gov.ie ar a mbíonn faisnéis phearsanta á lorg a chriptiú trí úsáid a bhaint as teastas SSL sínithe ag GEOTrust, bailí go dtí an 17 Lunasa 2025. Is féidir leat a fhíorú go bhfuil an leathanach slán trí íocón glas eochair a lorg i do bhrabhsálaí, mar aon le raon comharthaí sofheicthe.
R-phoist Caighdeánach (Neamh ghlasáilte)
Ní mholann an Roinn Oideachais agus Óige faisnéis phearsanta nó rúnda a sheoladh trí ríomhphost. Seoltar ríomhphost trí líonraí poiblí, agus is féidir greim a fháil air agus é a léamh mura bhfuil sé cosanta le criptiú. Tabhair faoi deara le do thoil nach féidir leis an Roinn Oideachais agus Óige ráthaíocht a thabhairt go bhfuil aon sonraí pearsanta agus íogair, a sheoltar i ngnáth-théacs trí ghnáth-ríomhphost, iomlán slán. Meastar go nglacann custaiméirí a roghnaíonn an cainéal seo a úsáid le haon riosca atá ann.
Teagmhálaithe Pearsanta
Nuair a bhuaileann oifigigh na Roinne Oideachais agus Óige le custaiméirí agus iad i mbun oibre ar dualgas lasmuigh, ní mór dóibh iad féin a shainaithint, a gCárta Aitheantais oifigiúil de chuid na Roinne Oideachais agus Óige a thaispeáint agus cuspóir an chruinnithe a chur in iúl. Ba chóir d’oifigigh freisin cártaí gnó a léiríonn seoladh agus uimhir theileafóin na hoifige lena mbaineann siad agus ba cheart don chustaiméir an fhaisnéis seo a úsáid chun bona fides an oifigigh a dheimhniú.
